News

US Airways investigating pornographic tweet sent to complaining customer

US Airways investigating pornographic tweet sent to complaining customer

FLY THE FRIENDLY SKIES: US Airways issued an apology on Monday immediately after deleting the tweeted photograph of a naked woman lying on a bed with a toy airplane between her legs, said Davien Anderson, spokesman for US Airways. Photo: Reuters

By Curtis Skinner

(Reuters) – US Airways said it was investigating a pornographic tweet on Tuesday sent on its Twitter account in response to a customer complaint about a flight delay, which went viral on social media.

US Airways issued an apology on Monday immediately after deleting the tweeted photograph of a naked woman lying on a bed with a toy airplane between her legs, said Davien Anderson, spokesman for US Airways.

By Tuesday morning, the apology had been retweeted nearly 13,000 times and social media was flooded with jokes and gripes about the image.

Anderson said US Airways, part of American Airlines Group Inc, was investigating the mishap. So far it has determined that the photo was originally posted to its Twitter feed by another user, but was inadvertently included in its response to the customer.

“We apologize for the inappropriate image we recently shared in a Twitter response,” Anderson said in an emailed statement.

“We deeply regret the mistake and we are currently reviewing our processes to prevent such errors in the future,” he said.

US Airways tweeted the photo to the Twitter alias @ElleRafter, according to an archived image of the tweet, which has since been deleted.

The customer, whose @ElleRafter Twitter page includes the tag line “(Complaining) several times a year since 2009,” did not immediately respond to request for comment.

The @ElleRafter Twitter page’s timeline includes a raft of consumer criticisms, ranging from UPS drivers who failed to knock on the door when dropping off packages, to the restaurant chain Red Robin failing to offer honey mustard, to the Portland Police Department’s lax enforcement of crosswalk safety.

The most recent grievance appeared to be about Sunday evening’s US Airways flight 1787 from Charlotte, North Carolina to Portland, Oregon. According to FlightAware.com, which tracks air traffic, the plane departed about an hour late.

(Reporting by Curtis Skinner; Editing by Barbara Goldberg and James Dalgleish)

What's Happening at KIOA

Winefest 2016

Winefest_DL

Winefest is an 8 day festival with educational sessions, pairing dinners, and large tasting events. Meredith Saturday Sessions – Saturday, June…

CelebrAsian

k-ezoi9Y

Check out the 14th Annual Asian Heritage Festival this Friday and Saturday!

KIOA’s Car-X Mustang or Money Giveaway

carx

Win a 2016 Ford Mustang from Car-X and 93.3 KIOA!

Historic Valley Junction

valleyjunction

Check out all of the exciting events happening at Historic Valley Junction

What’s On Tap

whatsontap-FI

Find out where the cool places are to be this week. Presented by Bud Light.

Hire Me Iowa

HireMeIowa_620x400_final

Looking for a job around the Des Moines area? Check out our current job listings here.

Recent Headlines

3 hours ago in Entertainment

Tyler Perry moving to a farm

tylerperry942732378140

The actor and filmmaker is planning to turn his new home in Georgia into a farm after cashing in on the record-breaking sale of his Atlanta mansion.

3 hours ago in Lifestyle

Kicking the habit: Adult smoking rate in U.S. is falling fast

cigarettes16137527645580

The smoking rate among U.S. adults has been falling steadily for decades but the latest survey from the Centers for Disease Control and Prevention finds the 2015 decline is the biggest in more than 20 years.