News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recent Headlines

in Entertainment

This weekend in entertainment history

seinfeld

A look back on some of Hollywood's most memorable headlines.

in Entertainment

Netflix: What’s coming and going in June

netflix

Find out what you should watch this weekend and get a sneak peak at what's being added next month.

in Entertainment

REVIEW: The Earth quakes, cleavage shakes in ‘San Andreas’

17-overlay9

"San Andreas" is so over the top, Michael Bay might find it excessive.

in Viral Videos

Paralyzed student walks across stage at college graduation

10-overlay5

Injured playing football in 2010, Christopher Norton walked across the stage with help from his new fiancée.

in Viral Videos

This ‘Single Ladies/Ducktales’ mashup is a thing of beauty

12-overlay4

WATCH: The infamous video from Beyoncé's hit single pairs perfectly with the cartoon theme song.